Professional Effectiveness
Diversity on the Job
Bridging the Diversity Gap
Your Role in Workplace Diversity

Bridging the Diversity Gap

Course Number:
apd_01_a01_bs_enus
Lesson Objectives

Bridging the Diversity Gap

  • identify key concepts related to diversity in the workplace
  • match the approaches organizations use to deal with diversity to appropriate actions
  • identify how companies can benefit by embracing diversity
  • recognize how prejudice and stereotypes can cause barriers for some employees in the workplace
  • recognize the implications of cultural expectations on diversity in the workplace
  • identify reasons organizations may encounter resistance to diversity in the workplace
  • recognize the importance of workplace diversity and the barriers that must be overcome to embrace its benefits

Overview/Description
Without diversity in the workplace, organizations run the risk of viewing things from a very limited perspective. The organization provides the structure for operation, but it's the individuals within the organization who carry out the mission of the organization. This course focuses on what diversity is, how to leverage the diversity within the organization, and the barriers that must be overcome to create a diversified working environment.

Target Audience
Individuals at all levels who have an interest in diversity in the workplace

Your Role in Workplace Diversity

Course Number:
apd_01_a02_bs_enus
Lesson Objectives

Your Role in Workplace Diversity

  • recognize the actions you can take to become aware of your values and beliefs
  • recognize how to adjust your self-talk to manage your reactions in challenging situations involving diversity
  • recognize guidelines for embracing social and cultural diversity in the workplace
  • recognize how your actions can improve social and cultural diversity
  • sequence the steps in the process for implementing a flexible communication style
  • recognize methods to improve your active listening skills
  • recognize attributes of inclusive language
  • develop your own capabilities to embrace and leverage diversity in your workplace

Overview/Description
To understand and appreciate diversity in the workplace, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. Equally important is the ability to share these effective strategies openly and leverage the diversity that exists within the organization. In this course, you'll explore strategies to help you become aware of your attitudes toward diversity, increase your acceptance of diverse cultures, people, and ideas, and become an advocate for diversity within the workplace.

Target Audience
Individuals at all levels who have an interest in diversity in the workplace.

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